VOUK Hotel Suites jobs vacancies 2019.
Candidates who search for new hotel / resort job in Malaysia 2019 are welcome to apply below vacant positions at VOUK Hotel Suites.

Jawatan kosong VOUK Hotel Suites 2019.
Sesiapa yang sedang mencari pekerjaan, minat dan passion terhadap industri hotel, dipersilakan untuk memohon kekosongan jawatan VOUK Hotel Suites terkini.

Greetings from VOUK Hotel Suites

VOUK Hotel Suites, with urban-luxury ambience, caters for both business and leisure travellers.

Strategically located in the heart of Georgetown, just strolling distance away from the fame Gurney Drive and 35-minutes away from Penang International Airport.

Accommodate with 231 guestrooms and suites, with well-equipped facilities and amenities for a memorable and delightful experience.

VOUK Hotel Suites Vacancies 2019

Below are the list of vacancies available from VOUK Hotel Suites this month 2019.

VOUK Hotel Suites Hotel is currently looking to recruit the following positions:

FRONT OFFICE ASSISTANT
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma
Required language(s): English, Bahasa Malaysia
No work experience required.
Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

JOB DESCRIPTION
Prepare guests’ courtesies and amenities and ensure that it will be placed in the room before the arrival of the guests. If not to follow up immediately.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
Meets and greets all guests upon arrival and departure, ensuring luggage assistance is given.
Reviews reports for all arriving guests on a daily basis to ensure appropriate pre-blocking of rooms and to coordinate special service services to be provided.
Courteously answer inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using up-selling techniques to sell room nights, increase occupancy and revenue.
Assist guests with incoming and outgoing calls, schedule wake up calls and paging requests.
Maintains a friendly, cheerful, respectful and courteous demeanor at all times.
Maintains good customer relations by keeping abreast of all in house and area information, functions and changes in order to answer questions and concerns with timely and knowledgeable responses in person and on the telephone.
Ensures that the lobby is being managed during peak check-in and check-out periods.
Develops relationships with clients, return and long term guests, group contacts and VIPs to provide maximum personalized guest service and to build loyalty.
Performs service recovery effectively by resolving guest complaints and monitors/ensures their ongoing satisfaction.
Deposits guests’ valuable in hotel safe deposit boxes.
Check and modifies where necessary, billing instructions and registrations details to ensure clarity and completeness.
Any other duties as assigned by the management.

How To Apply VOUK Hotel Suites Jobs ?

All qualified candidates who interest on above jobs, are welcome to apply. Please forward your latest resume using below procedures.

VOUK Hotel Suites
57-G-3, Mansion One, Jalan Sultan Ahmad Shah, Georgetown, 10050 George Town, Penang, Malaysia
Phone: +60 4-370 8333

Note: Only suitable candidates will be contacted for next interview and hiring process.

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