The Westin Kuala Lumpur Jobs Vacancies 2019.
Candidates who search for new hotel / resort job in Malaysia 2019 are welcome to apply below vacant positions.

Jawatan kosong The Westin Kuala Lumpur2019.
Sesiapa yang sedang mencari pekerjaan, minat dan passion terhadap industri hotel, dipersilakan untuk memohon kekosongan jawatan The Westin Kuala Lumpur terkini.

Greetings from The Westin Kuala Lumpur

The Westin Kuala Lumpur Hotel
is a 5 star hotel located on the pulsating streets of Jalan Bukit Bintang. Its ideal location puts Kuala Lumpur’s best shopping, entertainment and local attractions right at your doorstep, which also includes Pavilion, KL Tower and the Petronas Twin Towers that are just minutes away. At The Westin Kuala Lumpur, we offer plenty of opportunities for healthy diversions and pure relaxation for a better you.

The Westin Kuala Lumpur Vacancies 2019

Below are the list of vacancies available from The Westin Kuala Lumpur this month 2019.

Unparalleled Experience
The exceptional service and personal touches that they give our guests demonstrate our commitment to turning everyday moments into memorable branded experiences.
For us to deliver to this high standard of excellence, we must provide an unparalleled experience for our associates. These are the people who live our brands every day and devote their energy to bringing them to life for our guests.
At Starwood Hotels & Resorts Worldwide, Inc., we are committed to building a workforce that is the envy of our industry, a trusted resource to our guests and a driver of exceptional business results.
Starwood focuses its leading edge recruiting efforts on the best and the brightest. We are not only working to win the war for talent in this new age of guest expectation—we are defining it.

The Westin Kuala Lumpur Hotel is currently looking to recruit the following positions:

Assistant Manager – Digital Marketing


Education and Experience

2-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 4 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred
4-year bachelor’s degree in eCommerce, Marketing, Business Administration or related major; 2 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.


Area Digital and eDistribution Strategy Execution
Advises hotels on appropriate on-strategy eCommerce priorities and tactics
Coordinates with the Area Director of Sales and Marketing and the AP Director of eCommerce and Digital Services to set ecommerce goals for their cluster/hotels
Reviews hotel progress against established goals periodically, provides reporting and analysis, and troubleshoots performance issues
Manages budgets for the cluster/hotels for eCommerce activities
Develops quarterly game plans for Area or Cluster hotels identifying key focus for the coming months
Collaborates closely with Vice President of Brand Marketing, Directors of Field Marketing (DFMs), and cluster Marketing and Communication teams to execute online Brand Marketing strategies and plans for the cluster
Digital Acquisition Marketing
Coordinates execution of online marketing efforts through approved agencies/vendors and Marriott Digital Services team
Manages Search Engine Optimization (SEO) efforts for hotels by leveraging the Marriott Digital Services team (MDS) or external Agencies
Assists hotels in optimizing Paid Search performance; engages external Agencies for supplemental Paid Search efforts if needed
Manages the PLUS Platform for participating hotels in the area/cluster
Executes online marketing activities in partnership with hotel and cluster Marketing leaders (e.g., loading Hotel Website deals, Group Deals, Group Value Dates, email marketing and affiliate marketing)
Assures that hotel websites on and global sites are fully optimized to maximize traffic from search engines
Identifies hotel-specific online digital activation needs (e.g., local channels to focus marketing efforts through)
Hotel Web Site Content Optimization
Conducts regular audits of and individual Hotel Websites to ensure each hotel is optimized for high quality custom images, content, links, and accurate translations; works with hotels on corrective action where necessary
Serves as the EPIC/Vignette administrator for the hotel(s)
Provides consultation to hotel digital marketing teams in developing hotel website modules for Spa, Golf, Food & Beverage and weddings
Manages the pull-through and activation of key corporate eCommerce projects (e.g., new Hotel Websites, new field SEO service, and similar corporate e-services)
Uses B2B e-tools to grow online bookings for Group and Corporate business in cluster hotels
Identifies and implements efforts to drive online awareness and bookings for hotel F&B outlets

OTAs and Meta Search Channel Optimization
Ensures that all hotels within their region/cluster are participating in relevant, approved echannels
Regularly audits content, images, and star ratings on OTAs and Meta Search sites, and works with hotels to make appropriate corrections
Partners with cluster and area marketing teams to define and execute the hotel OTA merchandising plan(s)
Identifies and executes hotel/cluster/area OTA marketing and merchandising tactics as needed (e.g. Agoda newsletter, Expedia TravelAds, etc.)
May also co-manage soft-dollar marketing budget for domestic OTAs with the AP eDistribution Team
Builds strong domestic relationships with the top 2-3 OTA partners
Collaborates with hotel and regional Revenue Leaders to review hotel performance on eChannels

Marketing and Communication Partnership
Assists in the development and execution of the cluster marketing plan (e.g. retargeting campaign, OTA marketing, etc.)
Develops the offer landing page on for cluster offers
Identifies and obtains and OTA marketing and merchandising placements as appropriate
Creates mini-sites for domestic segment marketing efforts where needed (e.g. MICE or Weddings)

Opening Hotel Support
Collaborates with Field Marketing to develop, recommend and execute the opening S&M plan for the hotel
Sets up the Hotel Web Site
Activates the hotel for sale on approved OTAs
Shop hotel to ensure and OTA rates are set up correctly
Work with brand marketing team to position the hotel on digital channels
Works with marketing and sales teams to plan the pre-opening budget and execute the budget according to what is best for the brand, region
Acts as a point of contact for agencies reaching out for information about the hotel and redirect them to the right person to speak with
Creates online press releases and helps with property SEO to drive awareness to hotel
Helps set digital sales goals for new opens in partnership with sales and revenue management
eCommerce Communication and Training
Uses the eCommerce Resource guide
Trains and educates cluster and/or hotel-level managers on how to activate their hotel eCommerce and digital marketing strategy
Delivers eCommerce training, presentations, and workshops to region, cluster and hotel-level associates and management in partnership with cluster/regional marketing teams
Serves as cluster-level point-person for Marriott’s eCommerce strategy.
Builds solid relationships with ADSMs, GMs, cluster Marketing and Revenue Management teams (where relevant) to raise their awareness, understanding, and motivation to e-activate their hotels.
Participates in regularly-scheduled global and regional eCommerce and Marketing web conferences and calls to review performance, share best practices, and troubleshoot issues.
Delivers a monthly report and newsletter, and hosts a monthly webinar, for hotels
Develops other cluster-level eCommerce communications, as appropriate
Stay up-to-date on and communicate industry and competitive trends, with a focus on the domestic online travel landscape

Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making – Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
Building and Contributing to Teams – Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
Coworker Relationships – Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
Global Mindset – Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
Talent Management – Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Basic Competencies – Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills – Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning – Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.
Reading Comprehension – Understands written sentences and paragraphs in work related documents.
Writing – Communicates effectively in writing as appropriate for the needs of the audience.

How To Apply The Westin Kuala Lumpur Jobs ?

All qualified candidates who interest on above jobs, are welcome to apply. Please forward your latest resume using below procedures.

The Westin Kuala Lumpur
Address: 199 Jalan Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Phone: +60 3-2731 8333

Note: Only suitable candidates will be contacted for next interview and hiring process.


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