The Haven Resort Hotel Ipoh Jobs Vacancies 2019.
Candidates who search for new hotel / resort job in Malaysia 2019 are welcome to apply below vacant positions.
Jawatan kosong The Haven Resort Hotel Ipoh 2019.
Sesiapa yang sedang mencari pekerjaan, minat dan passion terhadap industri hotel, dipersilakan untuk memohon kekosongan jawatan The Haven Resort Hotel Ipoh terkini.
Greetings from The Haven Resort Hotel Ipoh
We are a resort hospitality and property development company in South East Asia. We value professional management highly and provide meaningful rewards and positive working environment to our staff. We are looking for honest and dedicated candidates who are selfless and motivated by challenges to join our expanding business.
What The Haven needs from you:
Willingness to take the absolute challenge in their career.
Willingness to serve others and to place others before self.
The Haven Resort Hotel Ipoh Vacancies 2019
Below are the list of vacancies available from The Haven Resort Hotel Ipoh this month 2019.
• We believe in promoting and maintaining a happy and motivated workforce which is evidenced by our low employee attrition rate.
• We encourage adaptability to our company’s learning culture to improve and enhance our employees in work & personal life.
The Haven Resort Hotel Ipoh is currently looking to recruit the following positions:
FRONT OFFICE MANAGER
As a department head, one is empowered to direct and works with managers and associates to successfully execute all front office operations, including guest arrival and departure procedures.
On top of that, strives to continually improve guest and associate satisfaction and maximize the financial performance of the department.
Key Roles & Responsibilities:
Trains, cross –trains, and retrains all front office personnel.
Participates in the selection of front office personnel.
Schedules the front office staff.
Supervises workload during shifts.
Evaluates the job performance if each front office employee.
Maintains working relationships and communicates with all departments.
Maintains master key control.
Verifies that accurate room status information is maintained and properly communicated.
Resolves guest problems quickly, efficiently, and courteously.
Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
Reviews and completes credit limit report.
Works within the allocated budget for the front office.
Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.
Checks cashiers in and out and verifies banks and deposits at the end of each shift.
Enforces all cash-handling, check-cashing, and credit policies.
Conducts regularly scheduled meetings of front office personnel.
Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
Upholds the hotel’s commitment to hospitality.
Prepare performance reports related to front office.
Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. I.e. flash report, allowance etc.
Monitor high balance guest and take appropriate action.
Ensure implementation of all hotel policies and house rules.
Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
Prepare revenue and occupancy forecasting.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
Monitor all V.I.P’s special guests and requests.
Maintain required pars of all front office and stationary supplies.
Review daily front office work and activity reports generated by Night Audit.
Review Front office log book and Guest feedback forms on a daily basis.
Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
Skills & Experiences:
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent.
Required language(s): English
At least 4 Year(s) of working experience in the related field is required for this position in hospitality industry.
Required Skill(s): Hotel Management, Planning, Pleasant Personality
Preferably Manager specialized in Hotel Management/Tourism Services or equivalent
How To Apply The Haven Resort Hotel Ipoh Jobs ?
All qualified candidates who interest on above jobs, are welcome to apply. Please forward your latest resume using below procedures.
The Haven Resort Hotel Ipoh
Address: Jalan Haven, Persiaran Lembah Perpaduan, 31150 Ipoh, Negeri Perak, Malaysia
Phone: +60 5-540 0000
Note: Only suitable candidates will be contacted for next interview and hiring process.