The Gurney Resort Hotel & Residences, Penang Jobs Vacancies 2019.
Candidates who search for new hotel / resort job in Malaysia 2019 are welcome to apply below vacant positions.
Jawatan kosong The Gurney Resort Hotel & Residences, Penang 2019.
Sesiapa yang sedang mencari pekerjaan, minat dan passion terhadap industri hotel, dipersilakan untuk memohon kekosongan jawatan The Gurney Resort Hotel & Residences, Penang terkini.
Greetings from The Gurney Resort Hotel & Residences, Penang
The Gurney Resort Hotel & Residences in Georgetown, Penang is a 4-star hotel offering 252 elegantly furnished suites. It is centrally located at Gurney Drive with easy access to shopping centers and proximity to known tourist attractions.
The Gurney Resort Hotel & Residences is owned by Plenitude Berhad, a public-listed company with core interests in property development, investment, management and hospitality services.
The Gurney Resort Hotel & Residences, Penang Vacancies 2019
Below are the list of vacancies available from The Gurney Resort Hotel & Residences, Penang this month 2019.
We are seeking highly-motivated individuals to join us.
Very attractive salaries that commensurate with work experience.
Our company supports a fun yet balanced working environment.
Career growth opportunities
Chances to grow within group of company
The Gurney Resort Hotel & Residences, Penang is currently looking to recruit the following positions:
GUEST SERVICE MANAGER
To patrol all areas of the operation regularly and be visible in public areas, to ensure staff are performing their duties to the required standard and to rectify deficiencies. To ensure that all areas and in particular the Front Office is running smoothly. Responsible for maintaining a safe and secure environment for guests and staff.
Respond to guest requests / complaints in a courteous manner, to ensure problems are rectified within 15 minutes and to log the matter into Guest Follow-up Form GSM Log Book. To make all necessary decisions, within the guidelines of the operation manual, while handling guest complaints.
To keep a daily logbook, to report the daily staff activities and guest’s complaint to the Department Head.
Coordinating VIP arrival, to ensure VIP rooms are set up. To ensure Guest Relation Coordinator has allocated all special requests, and physically check the assigned room. To ensure that all amenities are in and the room has no defects.
To meet all VIP guests upon arrival and escort VIP to room for registration.
To base at lobby at all time, especially during the peak check in and check out time in order to greet and to farewell guests.
To monitor activities at Reception and Concierge and assist where necessary.
To issue emergency store requisition outside of store operation hours.
Ensure all outlets are secured after closing, to do a floor check & lease with Security Supervisor on Duty.
Deputies in the absence of the Front Office Manager / Assistant Front Office Manager. Assist with communication meetings, briefings and training as required.
To ensure effective communication between shifts and section, GSM should maintain a Communication Log Book and conduct briefing on the beginning of each shift.
In the absence of the Hotel Manager and Department Head, to make urgent decisions affecting the hotel as may be required e.g. Evacuation in the event of a fire.
To comply with hotel Policies & Procedure and Rules & Regulation.
To ensure adherence hotel Policies & Procedure and Rules & Regulations by staff of all Front Office Staff. To perform counselling session or issue warning letter if required.
Perform any other reasonable tasks assigned by the Front Office Manager / Assistant Front Office Manager.
To perform additional duties as and when required by the management.
Candidate must possess at least Professional Certificate/Diploma in any field.
Required language(s): English, Bahasa Malaysia
At least 2 Year(s) of working experience in the related field is required for this position.
Preferably candidates specialized in Customer Service or equivalent.
Only Shortlisted candidates will be notified.
How To Apply The Gurney Resort Hotel & Residences, Penang Jobs ?
All qualified candidates who interest on above jobs, are welcome to apply. Please forward your latest resume using below procedures.
The Gurney Resort Hotel & Residences, Penang
Address: 18, Gurney Dr, Georgetown, 10250 George Town, Penang, Malaysia
Phone: +60 4-370 7000
Note: Only suitable candidates will be contacted for next interview and hiring process.