Swiss-Garden Hotel & Residences Genting Highlands Jobs Vacancies 2019.
Candidates who search for new hotel / resort job in Malaysia 2019 are welcome to apply below vacant positions.

Jawatan kosong Swiss-Garden Hotel & Residences Genting Highlands 2019.
Sesiapa yang sedang mencari pekerjaan, minat dan passion terhadap industri hotel, dipersilakan untuk memohon kekosongan jawatan Swiss-Garden Hotel & Residences Genting Highlands terkini.

Greetings from
Swiss-Garden Hotel & Residences Genting Highlands

A stone’s throw away from the Genting Highlands Peak, the hotel is in a prime location unobstructed by the hustle and bustle of the city with a myriad of lifestyle amenities; and an ideal environment with fresh air and mountain climate of 19°C–25°C. Swiss-Garden Hotel & Residences, Genting Highlands as the group’s latest addition, open its door to the world marking it as the chain’s 11th Hotel.

Swiss-Garden Hotel & Residences Genting Highlands Vacancies 2019

Swiss-Garden Hotel & Residences Genting Highlands this month 2019.

Swiss-Garden Hotel & Residences Genting Highlands is an established hotel chain with property located in prime destination near Genting Highlands. In line with our strategic expansion plan we are inviting highly motivated, dynamic and proactive individuals to share their expertise and be part of our team.

Swiss-Garden Hotel & Residences Genting Highlands is currently looking to recruit the following positions:

Sales Executive
Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Business Studies/Administration/Management, Marketing or equivalent.
Required skill(s): 4. Dynamic, dedicated, independent and a team player, Excellent interpersonal.
Required language(s): Bahasa Malaysia, English
At least 2 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in KUANTAN.
Preferably Junior Executives specializing in Marketing/Business Development or equivalent.
Full-Time position(s) available.

DUTIES AND RESPONSIBILITIES
Sales Targets – To achieve sales targets allocated by Director of Sales.
Market Coverage – To effectively cover the market according to territory and types of customers allocated by DOS, namely corporate clients, clubs and associations, government, semi-government, embassies, etc.
Sales Calls – To conduct personal sales calls to a minimum of six companies each day in order to establish and maintain a strong base of accounts. In addition, to make telephone calls to at least five (5) clients each day to maintain contract, in the morning before going out and in the evening after returning from field work. Except for blitz period sales personnel shall return to office by about 4.00 pm to follow-up on telephone messages, etc.
Customer Rapport – To build strong rapport with key accounts and provide efficient service to maintain business support.
New Accounts & Sales Leads – To identify from various sources e.g. newspaper, etc. At least five (5) new accounts and sales lead per week and follow-up accordingly. To convert at least 30% of sales leads into business.
Market Intelligence –
a) To include in the daily sales call reports, feedback on competitors rates, promotions and activities and major events happening in the market. To summaries all such feedback on market intelligence in the month end sales report.
b) To conduct reader board coverage on competitors once a week and submit report to DOS.
c) Keep track of information that is likely to affect our target markets, new business
Sales Reports – To ensure reports requested by Director of Sales are properly prepared and submitted on time.
Quotation & Follow-Up – To ensure quotations for customers enquiries are prepared and sent promptly and Banquet Sales Leads – To cover leads for banquet sales and rooms’ sales (M.I.C.E) and hand over the leads with all relevant details to Assistant Event Manager or Sales Coordinator to follow-up with proper BEO (Banquet Event Order), however still need to monitor the function personally.
Hotel Inspection & Familiarization Tour
a) To conduct hotel inspection for potential customers systematically to promote the hotel facilities.
b) To know thoroughly the products, facilities and services offered by the hotel.
Entertainment- To entertain supporting clients through luncheon, cocktails and dinners on a regular basis.
Dressing and Pleasant Outlook – To be smartly and neatly dressed in order to project a professional image for the hotel. To be pleasant and polite at all times.
Special Projects – Must be prepared to take on last minute assignments given by DOS and to perform the assigned projects within deadline.
Updating of Customer List and Records – To ensure that customers change of address, designations, telephone, fax numbers and relevant details are amended promptly and customer’s mailing lists are updated accordingly.
Sales Blitz – To participate in sales blitz according to guideline set by Director of Sales.
Staff Rapport – To establish and maintain a good working relationship with staff within Sales & Marketing Department as well as staff in other departments.
Targets Accounts and Call Frequency
a) To develop a list of target accounts.
b) To establish call frequency and reinforce proper follow-up i.e. a call frequency
of 15 days, 30 days, 45 days, 60 days or 90 days based on the potential of the accounts.
Others – To assist Director of Sales in work related to Sales & Marketing when requested. Work delegated must be handled independently and efficiently until completion.

ASSISTANT MANAGER-FRONT OFFICE
JOB DESCRIPTION
Candidate must possess at least a Primary/Secondary School/SPM/”O” Level, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management or equivalent.
Required skill(s): able to work under pressure & shift work, able to work long hours, good in communication skills, Dynamic, dedicated, independent and a team player..
Required language(s): Bahasa Malaysia, English
At least 2 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in KUANTAN.
Preferably Junior Executives specializing in Hotel Management/Tourism Services or equivalent.
Full-Time position(s) available.
JOB SCOPE & GENERAL PURPOSE OF JOB

Assist the front office manager in entire operation of the front office and maintain high standard of guest relation through efficient and friendly services.

To maintain high standard personal appearance and hygiene at all time.
To maintain good working relation with your own colleagues and other department.
Highly motivated, self starter, responsible.
Able to work under pressure

DUTIES AND RESPONSIBILITIES

To assist the Front Office Manager in directing and supervising the activities of the entire Front Office operation.
To assist in the preparation of the monthly and yearly Front Office budgets and forecast based on statistic, industry norms and economics trends.
To advise the Front Office Manager of various situation involving either the guest or staff.
To maintain a high standard of discipline within the Front Office Department.
To carry out periodical check on the Telephone Department in the absence of the Telephone Supervisor.
To authorize the acceptance of paid-out, rebates, refunds on the basis of established procedures drawn up by the Financial Controller.
To motivate and maintain good staff relations within the Front Office.
To monitor and take charge of the daily room situation, occupancy and expected arrival of VIPs/guest.
To meet and escort VIPs to their rooms and initiate registration in the room.
To greets and welcome guests to the Hotel and bid farewell to departing guest.
To be familiar with the handling of group arrival and departure procedures.
To be well versed with the key control procedures.
To assist in planning, organizing, conducting regular training for the entire Front Office staff.
To coordinate with all departments concerned in order to upkeep proper Front Office operations.
To ensure sufficient staff on duty according to hotel approved staff strength and arrange for replacement should any staff be on medical leave or emergency leave.
To keep record of all staffs’ public holidays (off in lieu) and annual leave and to ensure they are utilized and not accumulated by the staff.
To liaise with the credit manager daily on the guest high balance account.
To handle guest complaints within his shift and solve them amicably.
To assist interviewing applicants whenever required and make recommendations for suitable candidate selection.
To ensure prompt sending of fax/telex as required.
To plan the duty schedules for staff and Assistant Manager.
To relieve Assistant Manager’s shift as and when required.
To perform any other related duties that may be assigned by the FOM from time to time.
Any other duties, takes as and when assigned or required from time to time.

How To Apply Swiss-Garden Hotel & Residences Genting Highlands Jobs ?

All qualified candidates who interest on above jobs, are welcome to apply.

Address:Windmill Upon Hills, Jalan Permai, 69000 Genting Highlands, Pahang, Malaysia
Phone: +60 3-9213 0777

Note: Only suitable candidates will be contacted for next interview and hiring process.

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