Sheraton Imperial Kuala Lumpur Hotel Jobs Vacancies 2018.
Candidates who search for new hotel / resort job in Malaysia 2018 are welcome to apply below vacant positions.

Jawatan kosong Sheraton Imperial Kuala Lumpur Hotel2018.
Sesiapa yang sedang mencari pekerjaan, minat dan passion terhadap industri hotel, dipersilakan untuk memohon kekosongan jawatan Sheraton Imperial Kuala Lumpur Hotelterkini.

Greetings from Sheraton Imperial Kuala Lumpur Hotel

For the last 15 years, the elegant Sheraton Imperial Kuala Lumpur Hotel has held court as Kuala Lumpur’s premier hotel, a stately landmark inspired by the finest elements in Asian heritage.

Magnificently laid with elegant marble, the hotel’s centerpiece is most certainly the sweeping staircase from the lobby to the mezzanine. Graceful layouts combine authentic Asian architectural details and influences with modern comforts, in one of Kuala Lumpur’s most spacious hotels

At Sheraton we go beyond
At Sheraton we are committed to going above and beyond to ensure you have the best stay possible. Our associates are dedicated to delivering the highest standards of service, be that grand gestures or thoughtful small touches. We go beyond so you can too.

Sheraton Imperial Kuala Lumpur Hotel Vacancies 2018

Below are the list of vacancies available from Sheraton Imperial Kuala Lumpur Hotelthis month 2018.

Sheraton Imperial Kuala Lumpur Hotel is currently looking to recruit the following positions:

Hotel Manager
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

Education and Experience
– 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area. OR
– 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area.

Managing Profitability and Departmental Budgets
– Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
– Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
– Reviews financial reports and statements to determine how Operations is performing against budget.
– Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
– Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.
– Strives to maintain profit margins without compromising guest or employee satisfaction.
– Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
– Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
– Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
– Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.
– Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations
– Strives to improve service performance.
– Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
– Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
– Ensures core elements of the service strategy are in place to produce the desired results.
– Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams
– Establishes a vision for product and service delivery on property.
– Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.
– Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities
– Observes service behaviors of employees and providing feedback to individuals and/or managers.
– Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
– Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
– Utilizes an ‘open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
– Stays knowledgeable of leadership talent in the property.
– Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

How To Apply Sheraton Imperial Kuala Lumpur Hotel Jobs ?

All qualified candidates who interest on above jobs, are welcome to apply. Please forward your latest resume using below procedures.

Please email your detailed resumes stating your preferred hotel and position to here

Sheraton Imperial Kuala Lumpur Hotel
Address: Jalan Sultan Ismail, 50250 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Phone: 03-2717 9061

Note: Only suitable candidates will be contacted for next interview and hiring process.


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