Imperial Heritage Melaka Job Vacancies 2021 - RESERVATION SUPERVISOR

Imperial Heritage Melaka is looking for new potential candidates to fill in for RESERVATION SUPERVISOR position. If you currently looking for new hotel job opportunities and qualified with the job desc, feel free to apply this job.

Jawatan kosong Imperial Heritage Melaka 2021 terkini untuk kekosongan RESERVATION SUPERVISOR.

Job Description

  • Handle all reservation from walk in, call in, email and website enquiries for reservation
  • Manage all enquiries and provide response within the timeframe
  • Identify guest needs and handle guest complaints
  • Attend to Online Travel Agent (OTA) , offline reservation and direct reservation
  • Follow up on tentative bookings and update reservation status
  • Maximize revenue opportunities and satisfaction of guests
  • Monitor daily arrival list for next day and ensure all information are correctly updated into the system
  • Ensure all special requests are handled in an efficient manner 
  • Coordinate with front office and other departments
  • Any other related work assigned by management

  • 2-3 years working experience in similar job
  • Able to work independently and as a team
  • Energetic, dynamic and confident personality
  • Excellent interpersonal and convincing skills
  • Service-oriented and enjoy working with people
  • Responsible, reliable and committed
2 positions available
1) 1 position at Imperial Heritage Hotel, Melaka
2) 1 position at Central Reservations HQ Office, Ampang
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Company Overview

The new Imperial Heritage Hotel is part of a new breed of hotel in Melaka town with 300 over rooms located in the heart of Melaka, a UNESCO World Heritage Site in the historic state of Malaysia.  It was designed to reflect the strong historical influences with small details of the architecture and the interior design. 
Surrounded by shopping mall and tourist attractions within walking distance, the hotel is a perfect choice and one of the best stay which offers an affordable package offering standard hotel rooms as well as studio’s, 1 and 2 bedroom family apartments, meeting rooms and a contemporary dining concept. 
On the ground floor are several restaurants offering a variety of Malaysian cuisines that have made Malaysia a favourite destination for food lovers around the world.  
Melaka has some of the best food in South east Asia.  Melaka has been a meeting point for several cultures for its geographical location right along the strait between Malaysia and Indonesia.  Nyonya Baba the descendants of Chinese immigrants who have intermarried with Native Malays has created laksa – a spicy coconut noodle soup – as their own identical traditional cuisine which creates an irreplaceable taste of mixture of spicy and sour.
Without a doubt Malaysia is one of the most famous spot for holiday around Asia, especially for the people who are curious of various culture and food.

How To Apply

If you confident and feel that this job is suitable to you, go ahead take your action now.
Hope you find your dream hotel job in Kuala Lumpur, Melaka, Negeri Sembilan, Selangor.
Apply Online


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