Imperial Heritage Melaka is looking for new potential candidates to fill in for RESERVATION SUPERVISOR position. If you currently looking for new hotel job opportunities and qualified with the job desc, feel free to apply this job.
Jawatan kosong Imperial Heritage Melaka 2021 terkini untuk kekosongan RESERVATION SUPERVISOR.
- Handle all reservation from walk in, call in, email and website enquiries for reservation
- Manage all enquiries and provide response within the timeframe
- Identify guest needs and handle guest complaints
- Attend to Online Travel Agent (OTA) , offline reservation and direct reservation
- Follow up on tentative bookings and update reservation status
- Maximize revenue opportunities and satisfaction of guests
- Monitor daily arrival list for next day and ensure all information are correctly updated into the system
- Ensure all special requests are handled in an efficient manner
- Coordinate with front office and other departments
- Any other related work assigned by management
- 2-3 years working experience in similar job
- Able to work independently and as a team
- Energetic, dynamic and confident personality
- Excellent interpersonal and convincing skills
- Service-oriented and enjoy working with people
- Responsible, reliable and committed
How To Apply
If you confident and feel that this job is suitable to you, go ahead take your action now.
Hope you find your dream hotel job in Kuala Lumpur, Melaka, Negeri Sembilan, Selangor.
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