Only World Group is looking for new potential candidates to fill in for Indoor Children Theme Park Operation Executive @ One Utama (1 year contract) position. If you currently looking for new hotel job opportunities and qualified with the job desc, feel free to apply this job.
- To assist Park Manager in overseeing Jungle Gym day to day operations, prepare all required operational reports and staff management.
- Monitor any ticketing and RFID wristband distribution and activation issues.
- Ensure Cast & Crew have the park knowledge to answer Guest enquiries in a helpful manner
- Monitor the refund, void and cash variances.
- To coordinate between outlet with management office (eg Purchasing, Finance and Warehouse) on outlet setup, product display, payments etc.
- To ensure cleanliness of outlet is at tip top condition daily, to ensure that all staff adheres to outlet SOP and work flow. Especially for sanization and social distancing policies.
- To attend to all customer enquiries and complaints either at store, email or phone call and ensure timely resolution of all matters.
- To compile all data and present it as a report to management if required.
- To assist in the recruitment & selection and training of outlet staff.
- Ensure processes and checks are in place for the opening and closing of entrance turnstile.
- Ensure processes and checks are in place for the Locker rental facilities opening /closing and reports are generated and compiled accordingly
- Ensure that crew is able succesfully demonstrate product knowledge and conflict management skills to customers.
- Any ad hoc determined by management.
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
- Required language(s): Bahasa Malaysia and English. Mandarin is an added advantage
- At least 1 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Atria Shopping Mall.
- Preferably supervisory level specializing in indoor child playland or theme parks.
- Has the capability to communicate well with children and also extensive customer servicing skills
- Willing to work on weekends, public holidays and shifts.
How To Apply
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