Startek Vacancies Hotel & Flight Booking Customer Care - Mandarin & Cantonese Speaker

Startek is looking for new potential candidates to fill in for Hotel & Flight Booking Customer Care - Mandarin & Cantonese Speaker position. If you currently looking for new hotel job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

  • To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries.
  • To exceed customers' expectation in terms of customer service & accurate information.
  • To be able to provide information related to travel and tours for customers' convenient traveling.
  • Required language(s): Cantonese & Mandarin, Basic English
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position
  • Fresh graduates from Tourism & Hospitality who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
  • Candidates must be willing to work in shift (weekdays nights, full days on weekends and public holidays)
  • Applicant must be willing to work in Ara Damansara, Petaling Jaya
  • 5 working days in a week
  • Sick leave
  • Annual leave
  • Rest & relax area (pool & foosball table, etc)
  • Gym and shower facilities
  • Quarterly staff recognition and appreciation
  • Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > Manager > Senior Manager.
  • IJP – Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.

Company Overview

Startek is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. The company has more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experiences for clients. Services include omni-channel customer care, customer acquisition, order processing, technical support, receivables management and analytics through automation, voice, chat, email, social media and IVR, resulting in superior business results for its clients. To learn more about Startek’s global solutions, please visit

How To Apply

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