Genting Theme Park is looking for new potential candidates to fill in for Guest Service Crew position. If you currently looking for new hotel job opportunities and qualified with the job desc, feel free to apply this job.
Jawatan kosong Genting Theme Park 2021 terkini untuk kekosongan Guest Service Crew.
- Assisting all entry and exit at the entrance when needed.
- Handle all verbal and written complaints and feedback from guests. Be empowered to resolve Guests issues.
- Assist Guests with special needs in every way possible - advise, assess, assist and recommended best ways for them to enjoy the park and the attractions.
- Support Guests with rental of wheelchairs, strollers, lockers, phone charging stations, function rooms and function venues
- Conduct Park Wide Guest Survey, listen to Guest feedback, compliments, record these and pass onto the relevant departments.
- Welcome VIP's, conduct VIP tours and create special memories for them.
- Assist with crowd control duties including coordinating reserved areas at shows and parades.
- Ensure you have a thorough knowledge of the park, the park’s attractions and facilities, promotions, marketing and operational procedures. Read all issued memos at the beginning of each shift to keep abreast of relevant changes.
- Handle Park Wide Lost & Found Items and Lost Child Inquiry, follow up and documentation compilation.
- To accept and carry out any task requested and assigned by the Management
- SPM Qualification
- English & Malay oral and reading skills
- Mandarin oral skills an advantage
- Friendly service manner
- Natural smile
- Team player
- Communication skills
How To Apply
If you confident and feel that this job is suitable to you, go ahead take your action now.
Hope you find your dream hotel job in Pahang.
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