Genting Theme Park Job Vacancies 2021 - Guest Service Crew

Genting Theme Park is looking for new potential candidates to fill in for Guest Service Crew position. If you currently looking for new hotel job opportunities and qualified with the job desc, feel free to apply this job.

Jawatan kosong Genting Theme Park 2021 terkini untuk kekosongan Guest Service Crew.

Job Description

Job Responsibilities:
  • Assisting all entry and exit at the entrance when needed.
  • Handle all verbal and written complaints and feedback from guests. Be empowered to resolve Guests issues.
  • Assist Guests with special needs in every way possible - advise, assess, assist and recommended best ways for them to enjoy the park and the attractions.
  • Support Guests with rental of wheelchairs, strollers, lockers, phone charging stations, function rooms and function venues
  • Conduct Park Wide Guest Survey, listen to Guest feedback, compliments, record these and pass onto the relevant departments.
  • Welcome VIP's, conduct VIP tours and create special memories for them.
  • Assist with crowd control duties including coordinating reserved areas at shows and parades.
  • Ensure you have a thorough knowledge of the park, the park’s attractions and facilities, promotions, marketing and operational procedures. Read all issued memos at the beginning of each shift to keep abreast of relevant changes.
  • Handle Park Wide Lost & Found Items and Lost Child Inquiry, follow up and documentation compilation.
  • To accept and carry out any task requested and assigned by the Management
Job Requirements:
  • SPM Qualification
  • English & Malay oral and reading skills
  • Mandarin oral skills an advantage
  • Fun
  • Friendly service manner
  • Natural smile
  • Enthusiasm
  • Confident
  • Outgoing
  • Team player
  • Communication skills

Company Overview

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!
With over 800 vacancies up for grabs, there's something for everybody. Find your desired position.

How To Apply

If you confident and feel that this job is suitable to you, go ahead take your action now.
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