THE PEARL KUALA LUMPUR is looking for new potential candidates to fill in for Guest Service Associates/Captain/Supervisor position. If you currently looking for new hotel job opportunities and qualified with the job desc, feel free to apply this job.
Jawatan kosong THE PEARL KUALA LUMPUR 2021 terkini untuk kekosongan Guest Service Associates/Captain/Supervisor.
To serve guests is an assigned section under the supervision of senior staff. To display a courteous, friendly, efficient and professional attitude throughout the service period. To be a team player and work together with the common goal in providing first-class service.
DUTIES & RESPONSIBILITIES
1. To set up tables and arrange accordingly to Captains instructions.
2. To take orders for beverages and make suggestions when guests’ shows need for assistance or cannot make up his/her mind.
3. To actively promote special monthly cocktails.
4. To have a thorough understanding of all spirits, beers, cocktails and other beverages on the drink list so as to offer a knowledgeable and professional response to any guests’ inquiries.
5. To refer guest comments or complaints to the Captain or Supervisor.
6. To garnish cocktails as per standards 100% of the time.
7. To offer guests another drink when the glass is 25% full.
8. To respond IMMEDIATELY to any guest request and take the necessary action to fulfill the expectations of the guest.
9. To prepare mis-en-place prior to service period.
10.To perform other duties as may be assigned.
11.He reports all equipment failures as soon as possible so that proper
corrections can be made.
12.To actively promote special monthly cocktail.
13.To maintain excellent guest relations.
14.To ensure total guest satisfaction.
15.To be a good team player.
1. To perform all duties and responsibilities applicable to the position of Guest Service Associate/Captain/F&B Supervisor and any other function as may be assigned by Management from time to time.
How To Apply
If you confident and feel that this job is suitable to you, go ahead take your action now.
Hope you find your dream hotel job in Kuala Lumpur.
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