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Park Avenue Hospitality Job Vacancies 2021 - Guest Relations Officer

Park Avenue Hospitality is looking for new potential candidates to fill in for Guest Relations Officer position. If you currently looking for new hotel job opportunities and qualified with the job desc, feel free to apply this job.

Jawatan kosong Park Avenue Hospitality 2021 terkini untuk kekosongan Guest Relations Officer.

Job Description

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.
Responsibilities
  • Ensure checking-in and out are done promptly and efficiently in accordance to the procedure of the Hotel
  • Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
  • Interact and attend to guest’s enquires
  • Handle cashiering duties
  • Maintain the filing system and required reports
  • Handle guest reservation using Opera system
  • Provide information about amenities, major attractions and hotel services. 
  • Anticipate guest needs and build rapport with customers.
  • Ensure the safety, security and loss control policies and procedures are complied with at the front counter and back office area.
Requirements
  • People orientated with excellent customer service skill
  • Communication skills (written/verbal)
  • Proficient in OPERA will be added advantage
  • Able to works on rotating shift, PH and weekends
Working location: Rochester Drive, nearby Buona Vista mrt station

Company Overview

Established in 1998, as the hospitality division of United Engineers Limited(UEL), we have close to two decades of experience in creating a home away from home for you.
That’s why our hotels and suites are centrally located, offering you comfortable spaces, smiling faces and services that simply work. All the things that really matter.
Our hotels and suites are located in 3 strategic locations of Singapore; Clemenceau , Rochester and Changi 
At Park Avenue we believe small gestures make a real difference. We strive to be thoughtful and attentive to our guests’ needs instead of offering over-the-top services that lack relevance.  

How To Apply

If you confident and feel that this job is suitable to you, go ahead take your action now.
Hope you find your dream hotel job in Singapore.
Apply Online

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