UOA Hospitality job vacancies 2021 for Front Office Manager position which based in Cheras. Jawatan kosong UOA Hospitality 2021 terkini untuk kekosongan Front Office Manager penempatan di Cheras.
- Front Office Manager
- Defining and implementing front office objectives and procedures.
- Hiring and training staff and managing the shift schedules.
- Tending to guests’ complaints and questions and providing exceptional customer service.
- Ensuring that the front office and reception area is kept clean and organized.
- Maintaining front office supplies and equipment.
- Managing budgets, records, and contracts.
- Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
- Conducting performance reviews with the front desk staff.
- Generating reports and feedback for presentation to the general manager.
- Performing administrative duties such as filing and updating records, among others, as needed.
- Proven work experience as a Front Office manager
- Good understanding of procedures and practices in the hospitality industry.
- Excellent written and verbal communication skills.
- The ability to provide exceptional customer service.
- Good leadership and training abilities.
- Proficient in hotel front office software
- Solid knowledge of MS Office, particularly Excel and Word
- Good organizational and multitasking abilities
- Problem-solving skills
- High School or diploma; additional certification is a plus
How To Apply
Are you looking for new challenge and job opportunity in hotel industry this 2021 ? Just apply this Front Office Manager job online through Indeed Malaysia Apply Online
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