UOA Hospitality Job Vacancies 2021 - Front Office Manager

UOA Hospitality job vacancies 2021 for Front Office Manager position which based in Cheras. Jawatan kosong UOA Hospitality 2021 terkini untuk kekosongan Front Office Manager penempatan di Cheras.

Vacancy

  • Front Office Manager
THE JOBSCOPE
  • Defining and implementing front office objectives and procedures.
  • Hiring and training staff and managing the shift schedules.
  • Tending to guests’ complaints and questions and providing exceptional customer service.
  • Ensuring that the front office and reception area is kept clean and organized.
  • Maintaining front office supplies and equipment.
  • Managing budgets, records, and contracts.
  • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
  • Conducting performance reviews with the front desk staff.
  • Generating reports and feedback for presentation to the general manager.
  • Performing administrative duties such as filing and updating records, among others, as needed.
REQUIREMENTS
  • Proven work experience as a Front Office manager
  • Good understanding of procedures and practices in the hospitality industry.
  • Excellent written and verbal communication skills.
  • The ability to provide exceptional customer service.
  • Good leadership and training abilities.
  • Proficient in hotel front office software
  • Solid knowledge of MS Office, particularly Excel and Word
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • High School or diploma; additional certification is a plus
IMPORTANT TRAITS & EXPERIENCE
QUALIFICATIONS

How To Apply

Are you looking for new challenge and job opportunity in hotel industry this 2021 ? Just apply this Front Office Manager job online through Indeed Malaysia Apply Online

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