Komune Living & Wellness Job Vacancies 2021 - Front Office Manager

Komune Living & Wellness job vacancies 2021 for Front Office Manager position which based in Kuala Lumpur. Jawatan kosong Komune Living & Wellness 2021 terkini untuk kekosongan Front Office Manager penempatan di Kuala Lumpur.

Vacancy

  • Front Office Manager

UOA Hospitality Pre-Opening Team's!

This Hotel is expected to open in August 2021. Southeast Asia's Largest Co -living & Wellness in The Park with close to 1000 serviced suites.

Interview will be held in May 2021 (to be confirmed). Only short-listed candidates will be invited to the user interview. You may apply now!

We are looking for a Front Office Manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front office activities, including calls, reservations and guests services.

As a Front Office Manager , you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.

Ultimately, you should be able to ensure our front office provides professional and friendly service to our customers.

Front Desk Manager Responsibilities:

  • Defining and implementing front office objectives and procedures.
  • Hiring and training staff and managing the shift schedules.
  • Tending to guests' complaints and questions and providing exceptional customer service.
  • Ensuring that the front office and reception area is kept clean and organized.
  • Maintaining front office supplies and equipment.
  • Managing budgets, records, and contracts.
  • Supervising staff and all front office activities including bookings, appointments, phone calls, and emails.
  • Conducting performance reviews with the front desk staff.
  • Generating reports and feedback for presentation to the general manager.
  • Performing administrative duties such as filing and updating records, among others, as needed.

Front Desk Manager Requirements:

  • Proven work experience as a Front Office Manager
  • Good understanding of procedures and practices in the hospitality industry.
  • Excellent written and verbal communication skills.
  • The ability to provide exceptional customer service.
  • Good leadership and training abilities.
  • Proficient in hotel front desk software
  • Solid knowledge of MS Office, particularly Excel and Word
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • High School or diploma; additional certification is a plus

Job Type: Full-time

Experience:

  • Front Office: 2 years (Preferred)

Language:

  • Bahasa (Preferred)
  • Malay (Preferred)
  • Mandarin (Preferred)

COVID-19 Precaution(s):

  • Remote interview process

How To Apply

Are you looking for new challenge and job opportunity in hotel industry this 2021 ? Just apply this Front Office Manager job online through Indeed Malaysia Apply Online

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