SGI Vacation Club Berhad (A member of OSK Group) is looking for new potential candidates to fill in for EXECUTIVE, MEMBER SERVICES position. If you currently looking for new hotel job opportunities and qualified with the job desc, feel free to apply this job.
- Diploma or Degree in Hospitality or equivalent / higher
- Over 2 - 4 years of relevant customer service experiences, i.e. preferably someone from hospitality industry
- Assist members and / or prospects for rooms’ reservation and utilisation of their entitlement.
- Attending daily incoming calls / faxes from members & non-members using CV.
- Assisting members & non-members on CV enquiries/ availability.
- Make confirmation & forward the confirmation slip to members/ non-members.
- Collects / retrieves daily faxes / e-mails.
- Check on entitlement balance, expiry dates, payments, availability and weekdays & weekends before proceeding to book.
- Proceed / revert with the reservation confirmation and forward the confirmation slip to members.
- Inform member on the reservation status, whether confirmed or not, especially on pending cases due to payment outstanding, insufficient entitlement or room availability.
- Check on the procedures and quotas of reservation based on every individual reciprocal company.
How To Apply
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