Jora Jobs Vacancies Concierge - Front Desk Executive

Jora Jobs is looking for new potential candidates to fill in for Concierge - Front Desk Executive position. If you currently looking for new hotel job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

Corner Club Penang
The Clubhouse, established in 1950s, is well acclaimed as one of the pioneer’s club operators in social recreational club in Penang, both in actual floor space and in the size of the membership.
Relocated in the heart of Penang business district on the top five floors of the new prestigious Club building, The Club has a spectacular city view of Gurney drive and breath-taking views of the straits of Melaka Sea.
The Club provides privacy, convenience and top quality service, which redefine the standards of hospitality and comfort.
The club features a customer’s service concierge, conference room, members food and beverage lounge, twenty deluxe hotels guest rooms and an extensive range of leisure facilities such as business class setting karaoke rooms, modern fitness, games rooms, pristine spa steam rooms facilities and comfy accommodations.
There is also a food & beverage lounge, the member’s lounge offering casual dining and drinks bar which serves hot and cold beverages, light snacks and afternoon tea, as well as a decent range of international food and beverages.
Regular activities and social functions both hold within the Club premises and outside, as well as reciprocal programs arrangement among a list of internationally strategy located quality clubhouse, resort and hotel operator offer our members a new level in leisure and business opportunities thus promoting business and social interaction among captains of industry, entrepreneurs and the business community at large.
Job Responsibilities:
  • Receiving members and all visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
  • Provide friendly and professional concierge services to all members and visiting guest.
  • Assist guest in making reservations upon request. Such as restaurants, hotel rooms, and other entertainment venues.
  • Answer incoming telephones call and supervise the telephone switchboard.
  • Attend to wishes and requirements for guests who need assistance.
  • Decent knowledge of the premises facilities and the nearby attraction venues,businesses to make the most suitable recommendations.
  • Take care of guest complaints and suggest the appropriate solution.
  • Compile and prepare all reservations, guest complaint and lost & found summary report on daily basis.
  • complete and submit all relevant report on weekly basis.
  • Assist and perform any ad hoc assignment given by superior or Manager.
Job Requirement:
  • Candidates with a minimum 2 years and above experience in hotel /Clubhouse Concierge.
  • Preferably female with proven experience as concierge, customer services or public relations.
  • Positive and efficient.
  • passionate on providing first class service to guest.
  • Ability to work with minimal supervision and maintain a high level of performance
  • Customer oriented and friendly.
  • Prioritization and time management skills.
  • Fluent and proficiency in English; multilingual is strongly preferred.
  • Basic Mandarin speaking will be an additional advantage.
  • Highly reliable, Integrity and Honesty.
  • Good Customer Service skills, Communications skills.
Additional benefits full timer employees :
  • Group Insurance, Personal Accident
  • Annual Bonus based on performances

Company Overview

Who are we?
Jora Malaysia is a search engine for jobs throughout Malaysia.
Unlike traditional job boards, users can search through thousands of career opportunities, all sourced from many job sites from around Malaysia. 
This Job Ad is one of the carefully selected pick from the clients of Jora Malaysia.
Your application will be redirected to them.

How To Apply

If you confident and feel that this job is suitable to you, go ahead take your action now.
Hope you find your dream hotel job in Penang.
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