Hong Leong Assurance Berhad is looking for new potential candidates to fill in for Branch Operations Executive (Malacca Branch) position. If you currently looking for new hotel job opportunities and qualified with the job desc, feel free to apply this job.
Jawatan kosong Hong Leong Assurance Berhad 2021 terkini untuk kekosongan Branch Operations Executive (Malacca Branch).
- Must be competent in handling walk-in customers and agency forces' enquiries, requests and complaints.
- To troubleshoot customers and agency forces issues and ensure that issues are resolved promptly.
- To work with internal departments/stakeholders to meet customers' requirements.
- To be proactive and ensuring customers' requests are responded within the service standards.
- To provide feedback towards improving the existing workflows by proposing corrective and preventive actions.
- To ensure compliance to policies, guidelines and regulations.
- To perform other duties as delegated by the Management.
- Candidate must possess at least a Diploma or Degree in any field.
- At least 1 year of customer service experience in the life insurance industry will be an added advantage.
- Good customer handling skills and complaint handling experience.
- Possess good attitude, customer-focus mindset, and enjoy working in a fast paced environment.
- Fresh graduates are also encouraged to apply.
- Full-time position available.
Hong Leong Assurance Berhad (HLA) is one of the largest insurance companies in Malaysia. It is a well-established and respected Malaysian brand offering financial planning and protection solutions to meet the various needs of Malaysians at different cycles of their lives. Commitment to the customer is the key to HLA's success, where service is provided through a large network of branches, agents and brokers throughout the country as well as bancassurance and alternative distribution channels.
Hong Leong Financial Group is a leading provider of financial services through the subsidiaries and associate companies of Hong Leong Financial Group Berhad.
Hong Leong Group is a leading conglomerate based in Malaysia with diversified businesses in manufacturing and distribution, financial services, property development & investment, and hospitality & leisure. The Group today controls 13 listed companies in various stock exchanges with over 500 operating subsidiaries and associate companies around the world. Now forty years in operation, the Hong Leong Group has successfully entrenched its brands deeply in the communities where it has a presence - in its home base Malaysia to the rest of Asia, in Western Europe and the UK, in North America and in Oceania.
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