Hatten Hotel Melaka Jobs vacancies 2019.
Candidates who search for new hotel / resort job in Malaysia 2019 are welcome to apply below vacant positions.

Jawatan kosong Hatten Hotel Melaka 2019.
Sesiapa yang sedang mencari pekerjaan, minat dan passion terhadap industri hotel, dipersilakan untuk memohon kekosongan jawatan Hatten Hotel Melaka terkini.

Greetings from Hatten Hotel Melaka

Hatten Hotel Melaka is a 704-room Business Class Hotel, strategically located at Bandar Hilir Melaka, close to the UNESCO Historical and Heritage sites and the busy Dataran Pahlawan shopping mall, right in the heart of the city, making it the perfect choice for the discerning traveller.

As we are expanding, we are looking for interested and passionate candidates to be part of our team.

Hatten Hotel Melaka Vacancies 2019

Below are the list of vacancies available from Hatten Hotel Melaka this month 2019.

What is Hatten Hotel
Melaka’s Most Vibrant Address

What we represent to our guests
An iconic full service 5-star brand committed to delivering outstanding value, convenient location, memorable family moments and personalised experiece that goes the extra mile for families, leisure and business travellers.

What is our aim, our goal
Memorable Mements in the Heart of Melaka

Our Vision
To deliver a memorable guest experience by providing excellence in personal and quality service.

Our Mission Statement
To exceed guest expectation with our signature Asian hospitality and to be the preferred hotel in Melaka.

Our Core Values
Sense : Sense of urgency in everything we do
Pride : We take pride in our work
Integrity : Act with integrity and respect towards the people involved with us and the community around
Respect : Respect the objective of our stakeholders and the values of our guests
Improving : Improving continuously to maintain service standards to meet guest expectations
Teamwork : We are united as a team to deliver quality service to our guests

Hatten Hotel Melaka is currently looking to recruit the following positions:

Director of Rooms
Candidate must possess at least Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent.
At least 5 Year(s) of working experience in the related field is required for this position.
Supervises the entire operation related to Front Office and Housekeeping & within the scope of the budget and well defined management norms he/she must ensure a smooth operation. To perform his/her functions within the framework defined by the norms of the chain and by internal regulation. In order to accomplish this, the director has several services under his/her responsibilities as: Front Office Housekeeping Department including Laundry, Rooms and Public area.
Inspects systematically those different departments under his /her responsibilities.
Supervises the operation of the front of the house as well as the back office.
Ensures the communication between all sub-department is properly done using the right channel of delegation.
Evaluates each member of his / her employee at least once a year and makes flesh evaluations twice a year.
Take a responsibility for the cleanliness and general aspect of his personnel, in particular with regard to uniforms.
Ensures a good atmosphere and efficient co-operation in his department.
Conducts meetings with his/her personnel at regular intervals for information purposes.
Ensures that internal training-courses be organized in his services: training-programs, training sessions.
Ensures that the said training provides his co-workers with improved skills and that it remains in accordance with the service standard.
Ensures a smooth operation to prevent and avoid any complains.
Screens all complains and handle those either directly or through the department supervisor.
Must be always in direct communication with Sales and Marketing as well with the Marketing Communications Department for all special events, to transmit all information to his department.
Maintains employee motivation.
Proposes to the management turnover, promotion and salary increase for his department.
Recruits the personnel for his/her department with the approval of the management.
Supervises the establishment of schedule for his employee in an equitable manner and keeps the attendance register up to date in accordance with state and federal laws and with due respect for the budgets.
Supervises the posting of schedules.
Keeps the employee attendance registers up to date.
Establishes vacation schedules ensuring that the vacation hinder as little as possible the functioning of the service with due respect for state and federal laws.

Executive Housekeeper
Candidate must possess at least Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent.
At least 5 Year(s) of working experience in the related field is required for this position.
To be responsible for all Housekeeping and HR related Training activities in the Hotel.
To assist the Director of Rooms in the smooth and efficient running of the Housekeeping Department, ensuring that all the policies and procedures are strictly adhered to.
Manage, support and provide input and solution on all housekeeping matters.
Direct and drive all housekeeping’s programs and projects in line with the company’s group’s objectives.
To plan the Department’s Operation Budget and ensures that all spending are monitored and can be justified.
Constantly strive to upgrade cleanliness in the guest rooms and public areas and exceed customer satisfaction and experience in the Hotel.
Responsible for recruitment and the smooth running of the entire Housekeeping operation.
Develop good employee relations and resolving personal and work related problems.
Understand and improve staff morale by conducting weekly meetings and interaction with staffs.
Coordinate with HR and training department on staff development programmes.
Develop and improve standard working procedures to increase competency and consistency.
Oversee the laundry operation and the uniform room.
Set standards for uniforms and ensures that uniforms are in good condition
Direct and drive all Housekeeping activities. Discern and establish periodic cleaning schedule. (daily, weekly, monthly…)
Ensure the smooth running of the department on a day–to–day basis by ensuring sufficient manpower in accordance to occupancy and volume of projects to be carried out.
Carry out inspection in guest rooms and corridors on a regular basis and complete inspection reports.
Work with Maintenance Manager on preventive maintenance project for the guest rooms and public areas.
Prepares an annual vacation plan for staffs and ensure leaves are cleared during low occupancy.
Oversee on-the-job training for staffs. Evaluate key personnel’s performance
Supervise inventories on linen, chemical, guest supplies and equipments.
Ensure adequate operating supplies, proper storage and control procedures, par stocks and receiving and issuing procedures.
Manage the department’s budget by controlling stocks and authorizing within allocated limits for consumption and purchase.
To supervise and roster the cleaning contractors and service contractors.
Liaise closely with Front Office on occupancy forecast, special request and VIP arrivals.
Ensure the safety of the Housekeeping and Laundry area. Report accidents to the Director of Rooms, Security Manager and the General Manager.
Ensure that fire safety and security measures are adhered to by staffs.
Ensure all lost and found properties are properly recorded and safely kept.
Keep track on daily logs and attend to matters and guest complaints promptly.
Carry out daily briefings with the Assistant Housekeepers and housekeeping team and provide updates on operation issues to all.
To build an efficient team of employees by taking an active interest in their welfare, benefits, safety and development.
To be directly involved in staff appreciation and disciplinary issues to ensure high level of motivation and compliance to the Hotel’s rules and regulations respectively.
To maintain good industrial relations at all times.
To co-ordinate training plans with the Assistant Executive Housekeeper and Housekeeper on a quarterly basis.
To undertake any other assignment as assigned from time to time by the Director of Rooms and the General Manager

How To Apply Hatten Hotel Melaka Jobs ?

All qualified candidates who interest on above jobs, are welcome to apply. Please forward your latest resume using below procedures.

Hatten Hotel Melaka
Address: Jalan Merdeka, Bandar Hilir, 75000 Melaka, Malaysia
Phone: +60 6-286 9696

Note: Only suitable candidates will be contacted for next interview and hiring process.


Please enter your comment!
Please enter your name here